ArcAI transforms thousands of pages of technical documentation, service manuals, CAD drawings, and engineering bulletins into an AI-powered assistant that delivers instant, cited answers to your technicians, dealers, and field engineers — right when they need them most.
Manufacturers lose billions every year because their knowledge is buried inside PDFs nobody can find in time.
See how ArcAI answers technical questions in under 2 seconds across your entire documentation library.
ArcAI product demo
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ArcAI is purpose-built for the world's most demanding manufacturing environments. Every feature, every API, every security control was designed with enterprise requirements from day one.
Natural language queries that understand intent, not just keywords. Ask "what causes overheating in the X500 during peak load?" and get a cited, actionable answer—not a list of 200 documents.
Feed ArcAI any format from any source. Our automated pipeline handles OCR, chunking, embedding, and indexing with real-time progress tracking—zero manual work.
Complete data isolation between customers. Infrastructure shared. Data never is. Serve hundreds of manufacturers from a single platform.
60+ granular permission types. Technicians see service procedures. Dealers see dealer content. Executives see analytics. Always correct, always secure.
Intelligent routing across GPT-4, GPT-3.5, Claude, and Llama. Automatically choose the right model for cost vs. accuracy—saving you money at scale.
Track what your team searches for, identify knowledge gaps, measure AI performance, and optimize your documentation strategy with real data.
Azure AD / Entra ID, SAML 2.0, OAuth 2.0, and MFA all supported out of the box. Plug into your existing identity infrastructure in minutes.
ServiceNow, SharePoint, ERP, CRM, and PLM systems all connect via REST APIs and webhooks with 12-month versioning guarantees.
Multi-region Azure deployments, 99.9% uptime SLA, blue-green deployments for zero-downtime updates, and DDoS protection standard.
Link queries to specific equipment models, serial numbers, and work orders. Get answers scoped to the exact machine in front of you.
Go live in days, not months. Our onboarding team handles the heavy lifting.
Drag and drop your manuals, CAD files, bulletins, and specs. Any format, any size, any volume. Our team can also bulk-migrate from your existing systems.
Our pipeline OCRs, chunks, generates 1536-dim embeddings, and indexes every document automatically. Watch progress in real time with detailed logs.
Technicians ask questions in plain language. ArcAI responds in under 2 seconds with accurate, cited answers linked directly to your source documents.
Dealer networks, service centers, and warranty teams serving millions of vehicles globally
Caterpillar, John Deere-scale operations with global dealer networks and complex machinery
ITAR-compliant deployments for defense contractors and aerospace OEMs
Complex, frequently-updated technical documentation across global service networks
HIPAA-ready deployments for device manufacturers with strict FDA documentation requirements
Boat manufacturers, marine dealers, and watercraft service centers worldwide
ArcAI was architected from day one for the most regulated industries in the world. Every feature, every API call, every stored document is protected by a multi-layer security model that satisfies the most demanding enterprise security reviews.
Never trust, always verify — every request authenticated and authorized at every layer
All data encrypted at rest, TLS 1.3 in transit, Azure Key Vault for secrets management
Azure WAF with full OWASP Top 10 ruleset and DDoS Protection Standard
Every action logged with full actor, resource, before/after state, and timestamp
Virtual networks, private endpoints, and NSGs with defense-in-depth perimeter model
Every plan includes enterprise security, 99.9% SLA, Azure infrastructure, and dedicated onboarding support.
Join the leading manufacturers who have put instant, accurate knowledge in every technician's hands — anywhere, any device, any time.
Whether you're ready to buy or just exploring your options, our team will help you find exactly the right ArcAI plan for your organization.